Terms and Refunds
Last updated: November 9, 2026
These terms are the agreement between you and Draftcrew.AI when you use draftcrewai.com or buy our product. Please read them. By buying or using Draftcrew.AI you accept them. You must be at least 18 to buy.
1. Who sells it
Draftcrew.AI ("we", "us") is operated by URBSTAY GESTAO INTELIGENTE LTDA (CNPJ 61.641.472/0001-18), a company based in Maringá, Brazil. Contact: support@draftcrewai.com. Checkout and payment are handled by Stripe, an independent company that processes your payment on our behalf.
2. What you are buying
Draftcrew.AI is downloadable software plus written instructions. They let an AI assistant that you already use (such as ChatGPT or Claude) draft floor plans, sections, elevations and takeoffs in a free CAD application on your Windows PC. You pay once. There is no subscription to Draftcrew.AI.
Your AI plan, the CAD application and any other software or service you connect are provided by other companies. They are not part of what you buy, they have their own prices and terms, and we do not control them or promise that they will keep working or stay free.
3. Your license
After you buy, we give you a personal, non-exclusive, non-transferable license to install and use Draftcrew.AI on your own computers, for your own projects and for your own business, including drawings you prepare for your clients. The drawings you create are yours. We keep all rights in Draftcrew.AI itself.
You may not resell, share, post or redistribute Draftcrew.AI or your download link, sublicense it, or remove our notices. One purchase is one license holder: if a team needs it, each person needs a license.
4. The drawings are for professional review
Draftcrew.AI produces schematic drawings made by an AI. They can contain mistakes and omissions. They are drafts for review: a licensed or otherwise qualified professional (such as an architect, engineer or designer authorized where the project is located) must review, correct and, where the law requires, sign and seal them before they are used for permits, construction, bidding or purchasing.
Draftcrew.AI does not provide architectural, engineering or legal advice and does not replace a licensed professional. We do not promise that any drawing will be approved by a building department or meet any permit, zoning, building code or accessibility requirement. Verify every dimension on site and confirm requirements with your local building department. You are responsible for how you use the drawings.
5. Price, payment and taxes
The price is US$ 37, a one-time payment, shown in US dollars at checkout. You pay through Stripe, which collects your payment details; we never see or store your card number. Stripe offers card, Apple Pay and Google Pay, depending on your device. If any tax applies, it is shown at checkout before you pay. Your bank may charge its own currency conversion or foreign transaction fees.
6. Delivery and updates
Delivery is by immediate download. As soon as your payment is confirmed, Stripe sends you to a download page on draftcrewai.com with your file and the first steps. The download button on that page works for 10 minutes; reload the page for a new one. Stripe also emails you a receipt. If you lose the page, email us from the address you paid with and we send you a new link. Updates to the version you bought are included at no extra cost for as long as we offer that version. We may change, improve or stop offering the product in the future; a stop will not affect a copy you already downloaded.
7. Refunds: 7 days
If Draftcrew.AI is not for you, ask for a refund within 7 days of the purchase date, for any reason, and we will refund the full price. Email support@draftcrewai.com with the email address you used to buy and your order number (it is on your Stripe receipt). We send the money back to the original payment method through Stripe; how long it takes to show up depends on your bank or card issuer, usually 5 to 10 business days. Once a refund is issued, the download link stops working. After a refund your license ends, and you agree to stop using Draftcrew.AI and delete your copy.
8. Support
Support is by email, in English: support@draftcrewai.com. We do our best to answer promptly, but we do not promise a response time.
9. Your content
What you draw, upload or send to an AI service stays yours. You are responsible for having the right to use it. When you use an AI service with Draftcrew.AI, your content goes to that service under its terms and privacy policy, not ours.
10. Disclaimer
To the extent the law allows, Draftcrew.AI is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy of the drawings, and uninterrupted or error-free operation. Some places do not allow some of these exclusions, so some may not apply to you.
11. Limitation of liability
To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost data, construction or rework costs, delays, permit rejections or fines that result from the product, the drawings or the AI and CAD services you connect to it. Our total liability for any claim about Draftcrew.AI is limited to the price you paid for it. Nothing in these terms limits liability that cannot be limited by law, such as for fraud, or rights you have under the consumer protection laws where you live.
12. Ending these terms
We may end your license if you break these terms, in which case you must stop using the product. Sections that by their nature should continue (including sections 4, 10, 11 and 13) continue after that.
13. Governing law and disputes
These terms are governed by the laws of Brazil, except that if you buy as a consumer, the mandatory consumer protection rules of the place where you live still apply to you. Please write to us first at support@draftcrewai.com: most problems can be fixed that way. If we cannot resolve a dispute, it will be brought in the courts of Brazil, except that, as a consumer, you may also bring it in the courts of your home state, province or country if the law gives you that right. Nothing here stops you from filing a complaint with a consumer protection agency.
14. Changes
If we change these terms, we update the date above. The terms in effect when you bought apply to your purchase.
15. Contact
Draftcrew.AI, support@draftcrewai.com. See also our Privacy Policy.